Mission and Values

Our Mission

Our mission underpins everything we do as a business.

“…To allow our customers to focus on their core business by providing reliable, integrated and cost effective services that are based completely on their facilities needs.”

The Palmaris Principles

The Palmaris Principles are statements that encapsulate the beliefs and values that are the very foundation of our business. We have created them for our staff and customers, and we hold ourselves responsible for adhering to these principles in every business decision we make.

Principle One: We will focus on building positive relationships

We’ll do this by actively seeking feedback, listening to our staff and customers and then acting accordingly.

Principle Two: We will create opportunities

We recognise that for our staff to feel fulfilled and happy, they need the opportunity to learn, grow and build their careers. We will actively aim to create such opportunities, so that our people, our customers and our business can benefit.

Principle Three: We will be guided by what customers want and need

As our mission is to allow customers to focus on their core business, the services we offer will be guided by what our customers need and what we believe will truly help them. We will therefore never sell or provide a service unless we are confident that it is the best fit for a customer’s needs.

Principle Four: We will embrace change

Our mission and our principles form the basis of the Palmaris Best Fit Guarantee, a promise to our customers that we are fully focused on delivering a tailored service that is formed with their specific requirements in mind.