Security at its best.

The Palmaris ARC is the centre point of our electronic security services, monitoring clients’ security 24/7 and 365 days a year, offering complete peace of mind.

What is The Palmaris ARC?

The Palmaris ARC (Alarm Control Centre) is a fully-staffed, highly secure monitoring unit where we defend businesses from fire, crime, attack and intrusion.

We understand that protecting your staff, your property and your business assets are top priorities for you, and so The Palmaris ARC is here to give you that peace of mind. We will monitor, alert and act whenever your business is at risk.

So how does it work?

When an alarm[1] is activated at your premises, we will:

  • Assess the situation
  • Alert your assigned member of staff and your key holder
  • Contact the relevant emergency services if appropriate
  • Send a member of our security team to assess the situation at your site

If you have CCTV installed, we can also access the footage and take appropriate action from there.

Our control room staff can even personalise your service, taking instruction and undertaking bespoke action plans based on your specific business and security needs.

Weekly automated activity reports are also generated in-house so that you can access any information on business security.

What type of alarms can we link to The Palmaris ARC?

We can link the following alarms:

  • Sentinel (Fire, Intruder, Personal Attack)
  • Immix Cloud (CCTV)
  • Oysta (Lone worker, Man Down & Attack)
  • Timegate (Automated Man Guard Book On, Off & Check Calls)

We can also monitor opening and closing gates on remote sites.

Is The Palmaris ARC secure?

The answer is, absolutely. The building itself is highly secure and we have a fully tested disaster recovery and business continuity plan in place.

All of our staff are fully trained and we have all information stored in The Palmaris ARC backed up to a secondary site in-case of any attack or problem.

As we are absolutely dedicated to providing you with a quality level of service and peace of mind, we have worked to achieve NSI Gold Accreditation.