PARCLIVE 24/7 MonitoringClients Manage, Palmaris Monitor
The Palmaris Alarm Receiving Centre (www.parclive.com), monitors and responds to intruder and fire alarms 24/7, keeping an eye on property and assets to reduce our client risk, 24/7, 365 days.
The PARCLIVE control centre has the capability to live view client cameras, record intruder images (in compliance with GDPR regulation), communicate with client sites via loudspeaker and subject to client protocol inform key holders, emergency services and deploy our mobile security patrols. Our processes and procedures are accredited to the highest industry standard, NSI Gold.
PARCLIVE, protecting property and people all day, every day
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Reducing your business risk
Alarm activation is typically received and actioned in under 10 seconds from point of signal. What happens next? Each site has their own bespoke protocol which our team will follow, typically this will include contact with the appropriate emergency service, key holder (we can also provide this service on behalf of clients) and/or dispatch one of our SIA Licensed mobile security officers to secure the premises. Our engineers are also on call to provide technical support as required which can range from alarm reset to temporary fixes to stabilise systems with a follow up repair or installation programme fully costed for client approval.